This Privacy Policy was last January 2026dbdaje has been updated. By continuing to use dbdaje, you are considered to have accepted this policy.
1. Introduction
Dbdaje (referred to as "we", "us", or "the platform") takes your privacy seriously. This Privacy Policy clearly outlines what information we collect, why we collect it, how we use it, and how we keep it secure.
By using the dbdaje website, mobile app, or any of our services, you agree to this privacy policy. Our goal is simple — you always know what happens to your data. No hidden agendas, no ambiguity.
This policy has been written with Bangladeshi users in mind. dbdaje operates in compliance with international data protection standards, including GDPR.
This policy applies to all dbdaje services — website, mobile app, live chat, email, and any other communication channel.
2. Information We Collect
Dbdaje collects two types of information — what you provide directly and what is automatically generated through your use of the platform.
Personal Information (Provided Directly by You)
| Data Type |
Example |
Requirements |
| Identity Information |
Name, date of birth, national ID number |
Mandatory |
| Contact Information |
Email, mobile number |
Mandatory |
| Payment Information |
Mobile Pay/Nagad number, bank account |
Required for financial transactions |
| KYC documents |
NID, passport, driving licence |
Required for withdrawal |
| Address |
Division, district, postal code |
Optional |
Automatically Collected Information
- Device Information: Device type, operating system, browser version.
- Log Data: Login time, IP address, session duration.
- Gaming Data: Game history, bet amounts, and win/loss records.
- Location information: Approximate geographic location (at country/city level).
3. How we collect your information
Dbdaje collects your information in the following ways:
- Provided Directly: Information you provide through registration forms, KYC forms, support tickets, or live chat.
- Automatic collection: Via cookies, web beacons, and analytics tools during your use of the platform.
- From Third Parties: Limited information from payment gateways and identity verification services.
- Public sources: Where necessary to prevent fraud or fraudulent activity.
We never store your full credit/debit card number or CVV. Payment details are sent directly to a secure payment gateway.
4. How We Use Your Information
Dbdaje uses your information for the purposes listed below. The legal basis for each purpose is clearly stated:
Account Management
For registration, login, and profile management.
Payment processing
To verify deposits, withdrawals, and transactions.
Fraud Prevention
To detect and prevent suspicious activity.
Legal compliance
To comply with AML and KYC regulations.
Service Improvement
To personalize and enhance your experience.
Customer Support
To handle support requests and resolve complaints.
We may use your information for marketing purposes — but only with your consent. You can unsubscribe at any time to withdraw that consent.
5. Data Sharing Policy
Dbdaje does not sell your data. However, limited information may be shared in specific circumstances necessary for operating our services:
- Payment Processors: To process transactions with Mobile Pay, Nagad, Rocket, and similar services.
- Identity Verification Providers: With licensed third parties to complete KYC verification.
- Game Providers: Limited technical data required to manage gameplay.
- Law Enforcement: In response to a valid legal order.
- Auditors & Regulators: To meet licence requirements.
All third-party partners are bound by contract to meet dbdaje's privacy standards. They may not use your data for their own purposes.
If any third party requests your information on behalf of dbdaje, it may be fraudulent. Report such incidents to support@dbdaje.biz immediately.
6. Cookie Policy
Cookies are small text files stored in your browser. dbdaje uses the following types of cookies:
| Cookie Type |
Purpose |
Can It Be Disabled? |
| Essential Cookies |
Login Sessions & Security |
No (Required for Service) |
| Functional cookies |
Language preference, UI settings |
Yes |
| Analytics Cookies |
Monitoring site performance |
Yes |
| Marketing Cookies |
Relevant Advertising |
Yes |
You can manage cookies at any time through your browser settings. Disabling essential cookies may affect the proper functioning of our service.
7. Data Security
Dbdaje uses industry-leading standards to protect your information. Here's what our security framework includes:
- AES-256 Encryption: All stored sensitive data is encrypted.
- SSL/TLS Protocol: Maximum security for all data transmissions.
- Two-Factor Authentication (2FA): An extra layer of security for account login.
- Regular Security Audits: Regularly audited by independent third-party experts.
- Firewall and anti-DDoS protection: Protection against cyberattacks.
- Staff training: Regular staff training and adherence to data management policies.
In the event of a data breach, we will notify affected users by email within 72 hours and take all necessary action.
8. Data Retention Periods
Dbdaje retains your information for defined periods. Retention depends on the type of data and applicable legal requirements:
- Account Information: For the duration of active account and 5 years after closure (as required by law).
- Transaction Records: 7 years (as required by financial regulations).
- KYC Documents: 5 years after account closure.
- Customer Support Records: 3 years.
- Marketing information: Until consent is withdrawn.
- Log and cookie data: 1 year.
Once the designated retention period ends, data is securely deleted or anonymized.
9. Your Rights
As a dbdaje user, you have the following rights over your own data:
1
Right to access
The right to know what information we hold about you and to receive a copy.
2
Right to Rectification
The right to request corrections to inaccurate or incomplete information.
3
Right to Erasure
The right to request deletion of your data where no legal obligation requires us to retain it.
4
Right to restrict processing
The right to object to your data being used for specific purposes.
5
Right to Data Portability
The right to download your data in a machine-readable format.
6
Right to Object
The right to object to your data being used for marketing or profiling purposes.
To exercise any of these rights support@dbdaje.bizto email us. We'll respond within 30 days.
10. Children's Privacy
Dbdaje is strictly for adults (18+). We do not knowingly collect information from anyone under the age of 18.
Age is verified at registration. Any account found to belong to a minor is immediately closed and all collected data is deleted.
If you believe a minor is using dbdaje, please immediately support@dbdaje.bizNotify us at.
11. Policy Updates
Dbdaje may update this privacy policy from time to time. When changes are made:
- The "Last Updated" date at the top of this page will be changed.
- A notification will be sent to your registered email for any significant changes.
- You may receive notifications when logging in to the platform.
- Continued use of the service after an update will be considered acceptance of the revised policy.
Contact support for older versions. We can provide versions going back up to 12 months.
12. Contact us
For any privacy-related questions, requests, or concerns, please get in touch with us:
Live chat
24/7 Support Available
Response Time
Up to 30 business days
FAQs
Never. dbdaje does not sell or rent your personal data to any third party. Limited information is only shared with partners essential to operating our services, and they are contractually bound to uphold our strict privacy standards.
Yes, you have the "right to be forgotten." However, certain data — such as transaction records — must be retained for a specified period due to legal obligations. To submit a deletion request, email us at support@dbdaje.biz.
Your payment information is secured with AES-256 encryption. Full card numbers and CVVs are never stored on our servers. All payment processing is handled directly through PCI-DSS certified gateways.
Disabling essential cookies may cause login and security features to stop working. However, disabling analytics and marketing cookies will not affect the site's core functionality.
In the event of a data breach, we will notify you at your registered email within 72 hours with full details — including what data was affected, what risks are involved, and what steps you should take.